newsmakers

Adani Electricity

Enhancing Customer Experience

Adani Electricity introduces a new digital feature that makes updating name on electricity bills easier, faster and entirely online.

Kandarp Patel

At Adani Electricity, we know that life's transitions often require updates to personal information, whether you're moving into a new home or simply changing your details. To support you through these changes, we are excited to unveil a new digital feature that simplifies the process of updating your name on electricity bills like never before.

In our ongoing commitment to improve your experience, we have developed an efficient online service that allows you to make these important updates at your convenience. Say goodbye to long queues and bulky paperwork! Our user-friendly ‘Name Change on Bill' feature enables you to update your billing information from the comfort of your own home—or wherever you may be. Our goal is to provide you with a seamless and hassle-free experience.

Whether you have just moved or are making necessary changes, Adani Electricity now gives you the tools to manage your billing information effortlessly. No more relying on intermediaries or agents—this process puts you back in control.

We believe that every customer deserves access to straightforward and efficient solutions, and this new feature reflects our dedication to that principle. Take a moment today to discover the convenience of updating your electricity bill name in just a few clicks!

The writer is the CEO of Adani Energy Solutions and MD of Adani Electricity.