September 2025
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HAPPENINGS

JET SETTER

Your Lounge, Your Oasis

From real-time lounge availability to curated dining and exclusive perks, the Adani One app—powered by a unique partnership with ICICI Bank—is making India’s airport lounges more personal, more digital and far more relaxing.

Juhi Chakraborty

Airports can be noisy, crowded and relentless—until you step into the calm of a lounge. Plush armchairs, gourmet food, Wi-Fi that works and a quiet buzz that says: you’ve arrived before you’ve even taken off.

For years, though, lounge access in India was a hit-or-miss affair—dependent on third-party passes like Priority Pass or DreamFolks. The result? Crowded spaces, unpredictable service, and queues that felt more like boarding gates than havens of calm.

Now, Adani One is rewriting that script.

Seamless Entry, Instant Comfort

Imagine this: you’re on your way to the airport, and with a few taps on your phone, you already know whether your lounge has space. You link your ICICI Bank credit card to the Adani One app—no paper coupons, no scanning multiple QR codes—and glide through the entrance.

It’s all thanks to a strategic partnership between Adani One and ICICI Bank, designed for travellers who value both convenience and class.

So, how does the tie-up elevate a passenger’s travel experience?

  • Direct digital access—your card is your key.
  • Exclusive offers—complimentary visits, discounts on premium add-ons and early access to new features.
  • Seamless integration—the Adani One app manages everything from verification to customising your lounge experience.

Curated Comfort, Tailored for You

Once inside, the lounge is your personal retreat. Prefer a window seat for people-watching? Done. Craving a specific meal? Order ahead from the in-app menu. Need assistance? The digital concierge is just a tap away.

Your preferences are remembered, your loyalty rewarded and your time respected. With real-time lounge capacity updates, you can skip the crowds and head straight to your seat—fresh coffee waiting.

Beyond Access—A Community of Travellers

The ICICI Bank partnership is just the first step. Adani One is building a loyalty-first ecosystem where frequent flyers aren’t just visitors—they’re recognised guests. Think early upgrades, tailored offers, and a lounge experience that feels familiar, no matter which airport you’re in.

Boarding Pass to the Future

Paper coupons? Out. Plastic cards? Optional. This is lounge access in its purest form—digital, direct and designed entirely around you.

So the next time your flight is a few hours away, remember: downtime at the airport isn’t a gap in your journey. With Adani One and ICICI Bank, it’s the best part of it.

SIDE BAR ELEMENTS

Why Digital Access Means Better Service

  1. No Queues, No Confusion
    Skip the line—your phone is your entry pass, so you can walk straight in.
  2. Real-Time Capacity Updates
    Check lounge occupancy before you arrive and avoid overcrowded spaces.
  3. Customised Comfort
    Reserve your preferred seating, choose your meals, and request extras—all in-app.
  4. Instant Concierge Support
    Get assistance or information instantly, without leaving your seat.
  5. Seamless Loyalty Integration
    Earn rewards and benefits every visit, without swiping extra cards or filling forms.

Ways to Maximise Your Lounge Time

  1. Plan Ahead with the App: Check real-time availability before arriving so you can head straight to a quieter lounge.
  2. Customise Your Experience: Pre-select your seat, meal and services through the app to make the most of every minute.
  3. Use the Concierge: Tap into the digital concierge for quick assistance, special requests or insider tips on airport amenities.