By supporting our operational goals, our supplier community facilitates effective service delivery while enhancing our contributions to environmental and community well-being. The value created through our supply chain reflects its influence across both business functions and broader societal goals. We nurture transparent and strong relationships with our supply chain partners, guided by principles of fair labour practices, environmental responsibility, and respect for human rights. These core values underpin our collaboration, enabling a supply chain that drives sustainable growth and creates shared value for all stakeholders.
Suppliers are identified based on predefined criteria and business requirements
An initial evaluation assesses suppliers' eligibility and suitability, ensuring alignment with our adopted national and international standards
A detailed assessment of pre-screened suppliers verifies their ESG capabilities, regulatory compliance, and alignment with our values and objectives
Suppliers who pass the pre-qualification stage are approved and added to the master list for further evaluation and potential engagement
We conduct annual ESG assessments to monitor supplier performance and mitigate risks. This includes desk assessments via questionnaires and on-site evaluations as needed. Suppliers receive scores, and corrective action plans are shared for improvement.
Human rights compliance is integrated into onboarding. During the reporting period, all suppliers were assessed on key human rights criteria. Additionally, we evaluated 344 suppliers for environmental and social impacts, covering 100% of our significant suppliers.
In FY 2024-25, we recorded zero cases of significant actual or potential negative impacts in our supply chain, requiring no corrective actions or terminations
We drive collaboration through regular engagement, training, and capacity-building programmes. Suppliers receive remote and on-site support for corrective actions, along with ESG training which also covers our employees. We also share industry ESG insights to enhance performance.
We prioritise responsible sourcing to support local communities, strengthen regional economies, and minimise environmental impact. Beyond compliance, we actively engage and upskill suppliers through capacity-building programmes, fostering a resilient and sustainable supply chain.
Our Responsible Supply Chain Management Policy ensures suppliers adhere to ethical, social, and environmental standards. We collaborate with those committed to reducing their footprint, conserving resources, and minimising waste. By promoting sustainability across our value chain, we create lasting positive impacts while upholding our reputation as a responsible business partner.
