×

Strategic Priorities

Advancing with a clearly defined roadmap

Our strategic priorities drive business resilience through a well-defined approach.
Integrated thinking shapes our strategic planning, ensuring alignment between fundamentals and performance outcomes.
Our business model enhances this approach by integrating assets and capabilities to navigate external dynamics and stakeholder expectations. Through optimised resource allocation and adaptive execution, we drive sustained long-term value creation. With a clear roadmap, we turn strategy into action, progressing strength by strength.

Financial Capital

Manufactured Capital

Intellectual Capital

Human Capital

Social and RelationshipCapital

Natural Capital

M1

Biodiversity and Habitat Management

M2

GHG Emissions & Climate Change

M3

End Use Efficiency and Demand

M4

Water and Effluent Management

M5

Occupational Health & Safety

M6

Customer Relationship Management

M7

Employee Engagement

M8

Diversity, Equity and Inclusion

M9

Energy Affordability

M10

Human Capital Development

M11

Community Relations

M12

Business Ethics and Transparency

M13

Supply Chain Management

M14

Economic Performance

M15

Public Policy & Advocacy

M16

Grid Resiliency

M17

Digitisation, Data Privacy & Information Security

M18

Product Quality & Safety

M19

Labour Practices & Human Rights

M20

Waste Management

R1

Macroeconomic risk

R2

Cybersecurity risk

R3

Reputation risk

R4

RoW risk

R5

Climate risk

R6

Obsolescence of Technology Leading
to Non-availability of Spares and Service

R7

Biodiversity risk

R8

Failure of Climate Change Adaptation

Strategic Priority

#1

Safety Culture

Capitals Deployed

Materia Issues

M5 M9 M18

Risks

R5 R8

Actions Taken in FY 2024-25

  • Mobile app-based monitoring to ensure road safety; campaigns and simulator training enhanced safety preparedness
  • Saksham programme ensured effective training through mandatory contractor workmen induction
  • Health and safety initiatives included routine checkups, awareness workshops, and engagement activities like Road Safety Week and Fire Safety Week
  • Incident analysis and CAPA implementation ensured preventive actions, continuous compliance monitoring, and stakeholder updates
  • Incident reporting and analysis via Gensuite, with detailed Lost Time Incidents (LTI) and First Aid (FA) case reviews
  • AI-driven safety monitoring (trespassing, footfall, vehicle tracking, arc flash detection) enhanced security; essential PPE kits provided

Way Forward

Near-Term KPIs (Next 6-12 Months)
  • Assess the effectiveness of communication with site teams through feedback surveys
  • Measure the timeliness of incident reporting in the Gen-suite system
  • Technological Solutions for Safety
    • AI-Based Camera Coverage: Video Analytics to ensure Safety compliance
    • PPE Kit Usage rate: Track the usage rate of PPE kits
Near-Term KPIs (Next 1-3 years)
  • Implemented advanced incident management system
  • Implemented predictive analytics for incident management
  • Analyse and Track the reduction rate of recurring issues through advanced CAPA strategies
  • Assess the safety culture through employee surveys and training participation rates

Performing on our Strategy

1

Fatalities and road accidents reported

5/0.01

LTI/LTIFR

1,68,646

Safety training hours

80%

Staff covered in first aidtraining programme

7,167

Rounds of safetyinteractions conducted

100%

Employees trained on various safety aspects

Strategic Priority

#2

ESG Integration

Capitals Deployed

Materia Issues

M1 M2 M4
M5 M8 M10
M12 M20

Risks

R2 R5 R8

Actions undertaken

  • Joined Utilities for Net Zero Alliance (UNZA) as the first Indian electric utility, driving grid readiness, clean energy solutions, and electrification
  • Enhanced ESG disclosures via WDI, UNGC CoP, and CDP for greater transparency and accountability
  • Strengthened stakeholder engagement across supply chain, communities, and material issue assessments
  • Conducted climate, water, and biodiversity risk assessments to identify opportunities
  • Participated in CII Corporate Sustainability Award 2024 for benchmarking
  • Evaluated Human Rights & DEI to define a strategic roadmap

Way Forward

  • Refining net zero strategy for 2050 with interim Science-Based Targets (Scope 1, 2, 3) aligned to UNSDGs 7, 11, 12, and 13
  • Scaling renewable energy share to 60% by FY 2026-27 and 70% by FY 2029-30, supporting UNSDGs 7 and 1
  • Pledging to plant 45.96 lakh trees by FY 2029-30 in line with UNSDG 15
  • Advancing gender diversity to 30% by 2030 under UNGC’s Fast Forward initiative

Performing on our Strategy

73.7%

GHG emissions intensity reduction

Net water positive

Achieved milestone forall operational sites

4.2% & 5.21%

Women in new hires & total workforce

99% and 20.8%

Of total procurement from local suppliers and MSMEs

35.2%

Increased renewable energyshare in Mumbai’s overall electricity distribution mix

Strategic Priority

#3

Efficient Capital Allocation and Execution Strategy

Capitals Deployed

Materia Issues

M3 M13 M14
M16

Risks

R1 R4

Actions undertaken

  • Fully operationalised MP Package II transmission line in FY 2024-25
  • Achieved Operational Go-live for four smart metering projects
  • One of the leading players in smart metering to instal almost 31 lakh meters PAN India
  • BKC EHV 220KV Project Commissioned in FY 2024-25
  • Progressing on BKC Ph II, Chandivali GIS, and MERC-approved projects (Distribution)

Way Forward

  • Complete ongoing projects on time while ensuring seamless execution
  • Expand market presence, targeting ~17% Smart Metering share by FY 2025-26, 25% by FY 2029-30, and a 30,000 ckm transmission network by 2030 for greenfield as well brownfield projects
  • Enhance operational efficiency with IT integration, system availability (99.5% for smart meters), and digitalisation
  • Optimise the fund mix and investigate refinancing opportunities to lower interest expenses and sustain effective leverage
  • Strengthen safety & compliance through regular training, and monitoring performance

Performing on our Strategy

Transmission

₹7,646 crore

Capital incurred during FY 2024-25

Distribution

₹1,782 crore

Capex incurred during FY 2024-25

Smart metering

₹2,015 crore

Capex incurred during FY 2024-25

92%

Maintaining Operational EBITDA

15.5%

Regulated Equity Return

Strategic Priority

#4

Portfolio of Efficient Operating Assets (Transmission)

Capitals Deployed

Materia Issues

M2 M9 M14
M16

Risks

R6 R8

Actions Taken in FY 2024-25

  • Fully digitalised business processes
  • Implemented the first 3D concrete-printed store at Lakadia SS
  • Developed in-house Asset Health Indexing Models for key transmission components, enhancing lifecycle management across transmission business
  • Strengthened Asset monitoring with live dashboards, standardised SAP & SCADA tags, and drone-based transmission line patrolling
  • Leveraging ENOC capabilities with real-time alerts, 24x7 EHV station operations, weather forecast and grid dynamics
  • ENOC has successfully managed over 1,50,000+ remote operations for various voltage levels

Way Forward

  • Integrating the first private VSC HVDC into O&M and developing system expertise
  • Advancing deployment of Fleet Analysis dashboards for CB, LA, Transformer, Reactor, CT, CVT and Transmission lines
  • Collaborating with academia/ERDA to develop SRI insulator condition monitoring curves, to reduce failures and tripping
  • Developing an RPA-based Audit Management System in SAP for audit observation tracking and compliance monitoring
  • Planning bay integration for seamless day-one operation of the upcoming Sangod SS from ENOC

Performing on our Strategy

99.7%

Transmission system availability

22%

Reduction in trippings in our existing assets

54%

Reduction in system downtime compared to last FY

Portfolio of Efficient Operating Assets (Distribution)

Capitals Deployed

Materia Issues

M3 M9 M16
M18

Risks

R6 R8

Actions Taken in FY 2024-25

  • Engaged IIT Ropar for an in-depth study on frequent 220kV EHV cable joint failures, including RCA and preventive measures
  • Initiated critical spares procurement and network rearrangement with SLDC to maintain fault current levels within permissible limits
  • Enhanced predictive maintenance of DSS assets and extensive PD measurement drives
  • Leveraged AI-ML for smart meter analysis, theft detection Model, and predictive analytics, along with theft-proof infrastructure and law enforcement collaboration
  • MUL, with a 244 ckm distribution network over 85 sq km, serves commercial and industrial consumers in the Mundra SEZ area

Way Forward

Implementing proactive corrections with IIT Ropar and manufacturers

  • Replace old polymeric insulators with high-creepage versions to prevent failures and optimise PM activity outages to minimise downtime
  • Upgrade obsolete capacitors and HT switchboards under a five-year CAPEX plan; implement corrective actions from the Health Index Study of power transformers
  • Strengthen technology-driven monitoring and analytics to enhance theft detection and loss prevention
  • Enhance stakeholder engagement and awareness initiatives to promote responsible electricity usage and reduce losses

Performing on our Strategy

10,558/948 MUs

Total Unit Sold (AEML/MUL)

4.77/2.32%

Distribution loss (AEML/MUL)

99.996%/99.96%

Electrical distribution system reliability (AEML/MUL)

Portfolio of Efficient Operating Assets (Smart Metering)

Capitals Deployed

Materia Issues

M3 M16 M17

Risks

R2 R3 R6

Actions Taken in FY 2024-25

  • Nationwide consumer awareness initiatives to promote smart meter adoption
  • AI/ML-based quality control tool deployed for accurate meter installations and safety

Way Forward

  • Timely completion of ongoing projects through efficient meter installations
  • Ensure 99.5% system availability for meter communication across India

Performing on our Strategy

>99.5%

System availability reached

~31 lakhs

No. of Meters installed

₹2.28 crore

Total order booked

9

No. of contracts

Strategic Priority

#5

Robust Financial Profile

Capitals Deployed

Materia Issues

M9 M13 M14
M16 M17

Risks

R1 R3
Transmission

Actions Taken in FY 2024-25

  • Optimised capital structure to enhance financial efficiency
  • Facilitated capital requirements for growth across transmission, distribution, and smart metering segments

Way Forward

  • Maintain a strong focus on profitability, returns on new projects, and leverage position
  • Sustain investment-grade ratings from global rating agencies

Smart Metering

Actions Taken in FY 2024-25

  • Signed the first Facility Agreement and received disbursement for the business
  • Achieved Go-live status for projects, ensuring regular collections

Way Forward

  • Fund proposed capex through a mix of debt and internal accruals (mainly lump sum revenue)

Distribution

Actions Taken in FY 2024-25

  • Funded ₹1,782 crore capex through internal accruals
  • In line with ESG philosophy divested 500 MW of Dahanu Thermal Power Station
  • Increased renewable energy sourcing to 35.2%
  • Repaid USD 48 million QIA sub-debt, lowering finance costs
  • Total energy sales rose by 6% at AEML and 44% at MUL, led to 20% increase in the distribution net revenue
  • Maintain IG Rating from International Rating Agencies

Way Forward

  • Fund FY 2025-26 capex through internal accruals
  • Expand renewable energy share
  • Reduce finance costs through loan repayment
  • Strengthen receivables management
  • Maintain and improve credit ratings

Performing on our Strategy

₹8,373 crore

Raised Qualified Institutional Placement (QIP) to enhance financial efficiency

Transmission

₹4,774 crore

Revenue

₹4,366 crore

EBITDA

Distribution

₹12,234 crore

Revenue

₹2,175 crore

EBITDA

Note: Operating Revenue and Operating EBITDA considered

Strategic Priority

#6

Business Excellence

Capitals Deployed

Materia Issues

M6 M11 M12
M19

Risks

R2 R3

Actions Taken in FY 2024-25

  • Strengthened the Integrated Management System by upgrading latest version of standards and expanding coverage
  • Launched digital portals: “Unnati” for ideas/kaizen, “MySOP” for process management, and “BEx” for various Business Excellence initiatives
  • Secured top rank and won 18 awards in 3rd AWMS (Adani Workplace Management System) Accreditation award ceremony, organised by the Adani Workplace Management Academy
  • Conducted ABEM refresher training to develop Adani business excellence model
  • Initiated the “Process Transformation” initiative to redefine and digitise critical processes

Way Forward

  • Continue Process Transformation by implementing TO-BE state for all selected processes
  • Develop KPI dashboards to monitor process maturity and improvements
  • Enhance process efficiency through structured problem-solving
  • Initiate full-fledged application writing and internal assessments for gap identification
  • Pursue a PDCA (Plan-Do-Check-Act) approach for continuous process maturity and alignment with ABEM criteria

Performing on our Strategy

100%

IMS Certification/ Recertification completed as per TUV standardrequirements

23%

Employees trained and qualified on Six Sigma Yellow Belt e-moduleprogramme

15

Certified Lead auditors have beendeveloped for Implemented ISO standards (QMS 9001, EHS 14001, OHSAS 45001, Asset 55001, Energy 50001, ISMS 27001, BCMS 223001)

95%

Employees trained and qualified on ABEM awareness e-module programme

27

Certified ABEM assessors developed to assess the process & result maturity

Strategic Priority

#7

Digitalisation and Innovation

Capitals Deployed

Materia Issues

M6 M17 M18

Risks

R6

Actions Taken in FY 2024-25

  • Implemented Asset Health Indexing to optimise maintenance costs and extend asset life
  • In process of implementing AI-based Digital Route Survey for cost-effective transmission line planning
  • Ongoing deployment of Voice BOTs, Chatbots, and Email BOTs to enhance customer service and boost productivity
  • CRM solution enabling customer service agents to resolve customer query quickly basis 360-degree information about customers
  • Digitalisation of quality assurance through a Low-Code Application Platform enables real-time communication among vendors, project managers, and quality teams during transmission-line commissioning projects, ensuring quality at every stage

Way Forward

  • Digitalisation of the bid management process
  • Expand Conversational AI across 31 business workflows, including Voice BOTs, Chatbots, and Document Understanding
  • Implement Exception Management for asset performance monitoring
  • Develop predictive-based asset maintenance strategie
  • Advance O&M Digital Twin technology for improved asset management efficiency

Performing on our Strategy

100%

Asset health indexing for critical asset in transmission system

Strategic Priority

#8

Capacity & Capability Building

Capitals Deployed

Materia Issues

M7 M8 M10

Risks

R2 R6

Actions Taken in FY 2024-25

Technical Centres of Excellence (CoEs) established for high voltage systems.

  • Consolidated T&D, centralised services, and introduced zonal accountability
  • Transitioned service functions to GCC for streamlined operations and standardisation
  • Launched Digital Dexterity, Saksham, and Career Conversation initiatives
  • Strengthened workforce through leadership and technical training programmes

Way Forward

  • Maintain voluntary attrition of top talent and critical roles below 5%
  • Develop in-house expertise for existing and emerging business needs

Job rotation for employees to enhance skill diversity and advance career growth plans.

Maintain a steady annual increase in employee engagement scores.

Decrease the average age of executives to create a younger, more dynamic, and agile organisation.

Performing on our Strategy

95%

Succession planning for 25 critical positions

100%

Competency Mapping & Career Planning

₹9.8 crore

Human Capital Return on Investment