The Adani One platform is reshaping the travel experience for consumers through a unified, integrated digital ecosystem. It aims to combine a variety of airport‑focussed services, including duty-free shopping, food and beverages (F&B), car parking, meet‑and-greet services, flight tracking, and airport maps. Additionally, it aims to extend adjacent travel-related offerings, such as flight, hotel, train, and bus bookings. By covering the complete travel journey, the platform aims to ensure a seamless and hassle-free experience, all accessible at the user's fingertips.

More than just a travel companion, the platform also aims to empower users in their payments journey. It introduces the first and only unified rewards programme exclusively designed for airport travellers, complemented by a co-branded credit card and bill payment offerings, providing a strong proposition for consumers to engage and transact effortlessly across multiple touchpoints in their journey.

Segment Overview

Introduction

The current segment offerings are focussed on expanding both aero and non-aero services at Adani Airports. These proposed services include duty-free shopping, meet-and-greet (M&G) services, food and beverages (F&B), lounges, cabs, car parking, flight trackers, and airport maps, among others, along with a comprehensive range of adjacent offerings such as flight, train, and hotel bookings.

With an emphasis on enhancing convenience and addressing key concerns such as time anxiety and discovery during the airport journey, it envisions delivering unique and differentiated digital solutions. These include providing real-time updates on estimated queue times for airport entry, check-in, and security gates; enabling baggage tracking from flight to baggage belt; facilitating the pre-booking of lounge and parking slots; and allowing pre-ordering of duty-free and F&B products from home, with planned delivery to a chosen location within the airport or near the boarding gate.

Additionally, by enrolling in the Adani Loyalty rewards programme and co-branded credit card, consumers can enjoy exclusive rewards and incentives on payments. The platform also enables users to pay all utility bills seamlessly through its app.