We identify and assess each stakeholder group to understand their expectations, needs and concerns, and their potential contributions to our shared objectives
We evaluate the stakeholders’ influence and impact on our business and vice versa, and accordingly optimise engagement and resources towards the most impactful relationships
We develop engagement strategies that reflect stakeholders’ diverse perspectives. Accordingly, we create platforms for open dialogue, feedback and participation which drive transparency
Head ESG and Investor Relations
They provide us with capital essential for business growth and strategic ambitions. Our engagement ensures alignment of business trajectory with their priorities, thereby securing resources and building trust.
Quarterly, as and when required
PAT 
37% (all-time high)
Dividend per share
ROCE
Financial Capital
Intellectual Capital
Natural Capital
Manufactured Capital
Human Capital
Social and Relationship Capital
They give us business, essential for our growth and success. Their insights and evolving needs also inspire innovation and co-creation of solutions that drive satisfaction, trust, and mutual value
Quarterly and annual
Cargo handled in a cost-effective and efficient manner
Financial Capital
Intellectual Capital
Natural Capital
Manufactured Capital
Human Capital
Social and Relationship Capital
Employees are the mainstay of our operations and customer relationship management. Their growth and development are key to our operational excellence and collective success.
Ongoing with structured periodic reviews
Employee satisfaction score
Invested in employee/workers' well-being measures, training and development
Financial Capital
Intellectual Capital
Natural Capital
Manufactured Capital
Human Capital
Social and Relationship Capital
A critical part of our value chain, they help ensure operational resilience and sustainable sourcing. Our engagement ensures mutual alignment with business goals while enabling sustainable, efficient operations
Monthly, quarterly, annually, as and when required
No. of Significant Tier-1 Suppliers
Procurement from Significant Tier-1 Suppliers
No. of Tier-1 Suppliers
Financial Capital
Intellectual Capital
Natural Capital
Manufactured Capital
Human Capital
Social and Relationship Capital
They grant us the social licence to operate. Their trust and well-being are integral to our long-term success. Our engagements ensure understanding and addressing their concerns to build cordial relations.
Community visits and projects, partnership with local charities, volunteerism, seminars/conferences, perception surveys, impact assessments, group and one-to-one interactions/meetings, media, website and online grievance mechanism
Monthly, quarterly, annually, as and when required
Total CSR spend
Direct beneficiaries
Financial Capital
Intellectual Capital
Natural Capital
Manufactured Capital
Human Capital
Social and Relationship Capital
Regulatory authorities frame policies, and rating agencies assess our financial strength. Our engagements help ensure compliance and a sustainable business environment and enhance our credibility and market confidence
Reports, website, online applications, presentations, one-to-one interaction, events, e-mails, letters and meetings
Annually, as and when required
Total tax contribution to the exchequer
Instances of regulatory non-compliances
Financial Capital
Intellectual Capital
Natural Capital
Manufactured Capital
Human Capital
Social and Relationship Capital
On November 29, 2024, APSEZ held its first Investor Day. It involved engaging with investors and showcasing Vizhinjam, South Asia’s first automated port. This deep-water container transshipment port leverages cutting-edge technology to streamline operations, reduce turnaround times, and enhance productivity. The event saw significant participation from analysts and investors from across the globe.
The Q&A sessions covered a range of topics, including APSEZ's growth strategy by location and commodity, the interplay between ports and logistics businesses, and plans for capital expenditure, debt maturity, and debt refinancing. Discussions also delved into APSEZ's logistics strategy, focussing on market share, profitability, asset pay-back periods, competitive advantages, and associated risks. Additionally, APSEZ's international strategy and marine assets forecast were key points of interest.
On December 20, 2024, Karaikal Port hosted a Trade Meet in Puducherry, in the presence of Hon'ble Lt Governor of Puducherry Sh K. Kailashnathan as the Chief Guest. We took this opportunity to express our heartfelt gratitude to our esteemed customers and vessel agents. Their unwavering support has been instrumental in the growth and success of Karaikal Port.
We also organised a customer meet in Delhi-NCR to highlight our presence in the northern region and showcase our shore-to-door facilities. We shared insights into our robust infrastructure, including state-of-the-art ports and efficient inland logistics hubs.
APSEZ fosters strong supplier relationships through initiatives like Suraksha Samvad and Sampark. Suraksha Samvad sessions enhance safety awareness, providing comprehensive training on safety protocols and best practices. Sampark aligns suppliers with APSEZ’s vision and goals through regular meetings and workshops, sharing strategic objectives and operational standards.
At APSEZ, we actively foster a culture of transparency and collaboration through regular townhall meetings. Our leadership team engages directly with employees, sharing strategic updates, celebrating milestones, and addressing questions in real time. These sessions empower employees to voice their ideas and concerns, reinforcing a sense of belonging and shared purpose
We encourage participation through interactive Q&A segments and recognition of team achievements. By creating an open forum for dialogue, we strengthen trust, boost morale, and align our workforce with the company’s vision and values.
