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Technology infrastructure

'Future-ready' with integrated tech platforms

We have invested in modern technologies across our entire value chain right from marine services to last-mile delivery and customer support.

This infrastructure results in improved asset utilisation and operating efficiency, superior customer service, and a robust compliance mechanism making us the preferred choice for customers. We are further undertaking a digital transformation journey to enable smart operations and ensure readiness to become a leading global Integrated Transport Utility.

As APSEZ transitions into an Integrated Transport Utility, technology is the backbone of our efficiency-driven operations. From real-time cargo tracking to automated port handling and centralised command centres, digitalisation is redefining the way we operate.

Smart Integration Across the Value Chain

Efficiencies in Our Port Operations are Being Driven by:

Our port and logistics assets are connected through an intelligent technology layer, ensuring real-time visibility and seamless coordination. The Navis Terminal Operating System (TOS) optimises vessel planning, equipment allocation, and routing, reducing turnaround times. The Integrated Port Operating System (IPOS) manages vessel operations, gate activities, and documentation, streamlining workflows and enhancing resource efficiency.

To enable frictionless trade, our Port Community System (PCS) / Integrated Transport Utility Platform (ITUP) serves as a single digital gateway for stakeholders, enabling real-time collaboration, paperless transactions, and data-driven decision-making.

Real-time Visibility of Cargo in Our First/ Last-Mile Delivery is Ensured by:

Technology is at the core of cargo tracking and movement across our ports and hinterland logistics:

  • FarEye provides real-time cargo visibility across rail and road, assisting in exception management
  • FOIS (Freight Operations Information System) by Indian Railways enables real-time tracking of freight trains for optimised rake movements
  • FleetX,a fleet management system, ensures route adherence, prevents pilferage, and enhances trucking safety

Efficient Cargo Management at Terminals is Enabled with:

Tracker and CMS facilitate end-to-end cargo monitoring, optimising yard and gate operations

Seamless Customer Interactions

Our Adani Customer Portal ensures a smooth digital experience, providing real-time access to cargo status, transactions, and operational updates.

Command Centres

Our Strategic Command Centre in Ahmedabad acts as a digital nerve centre, centralising real-time cargo tracking and troubleshooting, performance monitoring, and SLA adherence. Integrated with local command centres across logistics parks, it improves asset utilisation and customer service.

To further streamline logistics, our Trucking Management Solution (TMS) offers a tech-driven trucking marketplace, ensuring real-time tracking, SLA-based fulfilment, and seamless customer integration.

Future-Ready Digital Investments

As we scale our operations, we remain committed to leveraging AI, automation, and real-time analytics to create a fully integrated, tech-enabled transport ecosystem – strengthening our role as India’s logistics backbone

APSEZ Digital Transformation Operational Roadmap (2023-2028)

FY 2023-24

NextGen foundation

NextGen - TOS (Navis)
  • Process standardisation
  • Establishing capability (10 MTeUs per terminal)
PCS Foundation
  • Paperless & Cashless port entry
  • Axle-based billing
  • Customer enablement of Marine module

FY 2024-25

Scaling digitalisation

NextGen - TOS (Navis)
  • Digital expansion
  • Crane operation digitalisation
  • Gate operation automation
  • Data lake
PCS Scaling
  • Elevating customer experience
  • Efficient information exchange
  • Onboarding all ports

FY 2025-26

Transformation

NextGen - TOS (Navis)
  • Transformation of planning thru central C&C
  • Data-driven action prompts
  • Optimisation of inventory (Yard) and resources (EITV, RTGS, Manpower) - Expert Decking
PCS Transformation
  • Enabling smart platform ecosystem
  • Embed data intelligence
  • Enable smart solutions
  • Tailormade solutions for customers
Logistics super app

FY 2026-27

Reimagination

  • Digital innovations
  • Digital twin
  • Embed mobility
  • Al/ML driven operation
  • Zero touch ITUP

FY 2027-28

Smart operations

  • Automated operations
  • Auto planning
  • AGV-based operation
  • Connected integrated assets
  • Operate from anywhere

NextGen-TOS – Next Generation Terminal Operating System, PCS – Port Community System, C&C - Command and Control, EITV – Empty/Loaded Terminal Interface Vehicle, RTGs – Rubber-Tyred Gantry Cranes, AGV – Automated Guided Vehicle, ITUP – Integrated Terminal Operations Platform